Refund Policy

 

Customer Experience is Important to Us

We are confident that you will love our cosmetology courses and user-friendly e-learning platform. Our goal is to ensure a seamless experience, providing you with state-approved courses that meet you state’s licensing board CE requirements. If any issues arise regarding course content or platform access, please reach out to us at support@coursemax.co. We’re here to help resolve your concerns.

What Qualifies as a Refund Event

In the unlikely event that we are unable to resolve your issue, we offer a 100% refund. To be eligible for a refund, you must:

• Request it within 30 days of course purchase.
• Have not completed the course or received a certificate of completion.

What Does Not Qualify for a Refund

Refunds will not be issued if:

• You have completed the course and earned a certificate.
• The course has expired.
• You experience an unsuccessful license renewal unrelated to the course.

Refunds may take up to 10 business days to process and will be issued to the original payment method.